Cookie Policy

Cookie Policy

1. Introduction

At OneUniverse, our commitment to the protection of your data privacy is sacrosanct. This cookie notice applies to our website. Our cookie notice inclusive of any changes and updates will be available on our website.

To get a better understanding on how we treat your personal information, please refer to our privacy notice available at (.).  

What is a cookie?

Cookies are small text files that a website stores on your device (smartphones, computers etc.) when you browse the internet. They are created when your browser loads a particular website, and the site sends information to your browser which then creates a text file. Cookies can store a range of information, including personal data (such as name, home address, email address) and information about your preferred language or location etc. that allows the site to present you with information customized to fit your needs.

Although we are able to track this activity, OneUniverse does not necessarily know the identity of the user of the device but can view the behavior recorded on the device. We need to state that when different users use the same device, we may not be able to distinguish one user from another. With the use of Cookies, One Universe may be able to identify the device and where the device is linked to a particular user, OneUniverse may be able to identify the user. An example is cookies collected from a device registered to any app of OneUniverse will be linked to the User.

2. Which cookies can be found on OneUniverse website?

First- and third-party cookies refer to the website or domain using the cookie. Cookies are set by the website that the user is visiting.

First-party cookies are directly stored by the website (or domain) visited by a user. These cookies allow website owners to collect analytics, data, remember language settings or perform other useful functions that provide a good user experience.

Third-party cookies are also set by the website visited but are sent when the user visits the third-party site. Third-party cookies are created by domains separate/different from the website (or domain) that the user is visiting. These cookies are usually used for online advertising, cross-site tracking; and are accessible on any website that loads the third party’s server

Session cookies are cookies that last for a session. A session starts when you launch a website or web app and ends when you leave the website or close your browser window. Session cookies contain information that is stored in a temporary memory location which is deleted after the session ends. Unlike other cookies, session cookies are never stored on your device. Therefore, they are also known as transient cookies, non-persistent cookies, or temporary cookies.

Persistent cookies are cookies that remain on a user’s computer even after the browser is closed and are not deleted automatically when the browser is closed, unlike session cookies. They are used to store user preferences and settings across multiple browsing sessions. These cookies are set with an expiration date, which can range from a few days to several months or even longer. 

When a user visits OneUniverse’s website, we may include any of the cookies listed above

3. When will OneUniverse use cookies?

OneUniverse will only process cookies which identify users for lawful purposes:

  • if a user has consented thereto;
  • if the law requires or permits it.

OneUniverse may use cookies for reasons including but not limited to:

  • fraud, financial crime and other crime prevention, detection or reporting;
  • managing and improving security for OneUniverse and users (for example to prevent fraudulent use of login details);
  • Analytical reasons, e.g. how OneUniverse’ websites are used so that improvements can be made, such as when users click on an advert for a specific product, the number of users interested in such product can be noted;
  • marketing and advertising, for example to decide which solutions (goods, products, services or rewards) users may be interested in and to customise marketing on various applications and websites,
  • recognition of users of OneUniverse’ websites, or devices which return to OneUniverse websites.

4. What happens if a user does not want cookies?

All browsers allow users to refuse to accept cookies and to remove current cookies. The methods for doing so vary between different browsers and versions. Users can block cookies on OneUniverse websites, if desired. Blocking certain cookies may have a negative impact upon the usability of OneUniverse websites.

OneUniverse requires cookies to allow users to log in. By removing first-party cookies, a user’s experience may be affected as they may be prevented from logging into the online platform.

5. How can cookies be managed

For the sake of convenience on certain sites, a user may self-manage certain cookie preferences which means users have the choice to disable first- and third-party cookie collection.

Should the option be available, users can locate cookie preferences under the legal section of the relevant site.

6. Further Information about cookies

  • Users’ browsers store cookies and OneUniverse websites cannot access any data on a user’s device.
  • As cookies are stored in text files, they cannot be used to distribute viruses to a device.
  • On a single device with multiple users the experience of OneUniverse websites would be customised based on the behaviour of all users using the device and not just an individual user.
  • If users disable cookies, previous cookies collected will not be deleted, however, this will prevent the creation of new cookies. Expired cookies will be removed automatically.
  • A user may delete historically collected cookies via the browser.